Shipping & Handling

Shipping Information

All shipping by Due West provides a tracking number.

Orders must be made before 11:00 a.m. Eastern Time to qualify for next day a.m. shipping. *exceptions may apply.


Please allow up to 72 hours for your order to be processed and leave the warehouse.

Due West holds the right to refuse shipping on any order.

Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number. You may follow the link in the email to check the estimated arrival of your order. 

Shipping Costs & Delivery Time

Canada

Shipments within Canada will be shipped via Canada Post under the following service types:

 Province

Standard Shipping (for orders under $99)

Standard Shipping (for order over $99)

Expedited Shipping

Ontario

$10.00

$5.00

$10.00

Quebec

$10.00

$5.00

$10.00

British Columbia

$10.00

$5.00

$25.00

Alberta

$10.00

$5.00

$25.00

Nova Scotia

$10.00

$5.00

$25.00

Newfoundland and Labrador 

$10.00

$5.00

$25.00

Saskatchewan

$10.00

$5.00

$25.00

Manitoba

$10.00

$5.00

$25.00

New Brunswick

$10.00

$5.00

$25.00

PEI

$10.00

$5.00

$25.00

Nunavut

$10.00

$5.00

$25.00

Yukon

$10.00

$5.00

$25.00

Northwest Territories

$10.00

$5.00

$25.00


Standard Shipping Services (Canada):

Within Toronto / Greater Toronto Area: allow for up to 2 business days

Ontario (outside Greater Toronto Area: allow for 3-5 business days

Outside of Ontario: allow for 4-10 business days

Expedited Shipping Services (Canada):

Within Toronto / Greater Toronto Area: allow for 1 business day

Ontario (outside Greater Toronto Area): allow for 1-3 business days

Outside of Ontario (all other provinces): allow for 2-7 business days

 

Due West holds the right to refuse shipping on any order.

In Store Pick Up - customer will be emailed when order is ready to be picked up from our retail location at 431 Queen Street West Toronto. All in store pick ups will require the credit card used for the purchase on hand as well as a piece of identification to verify the sale.

USA

Shipments going to the United States will be shipped via UPS Standard under the following service types:

Continental USA:

UPS Standard - Ground:$55.00

Please allow for up to 9 business days to receive shipment.

UPS 3 Day Select: $75.00

Please allow for up to 3 business days to receive shipment.

IMPORTANT: Shipments going to the United States from Canada may incur duty charges.

**Due West does not cover the cost of duties or taxes on orders shipped to the USA. 

Additionally, any products with fur may be inspected at customs which may cause delay.

International

Choice of courier for International shipments is at the discretion of Due West.

Please allow 6-12 business days to receive shipment.

International Product Note: Due West cannot ship Canada Goose outside North America.

Due West holds the right to refuse shipping on any order.