All shipping by Due West provides a tracking number.Orders must be made before 11:00 a.m. Eastern Time to qualify for next day a.m. shipping. *exceptions may apply
Please allow up to 72 hours for your order to be processed and leave the warehouse.
In the event that multiple orders are placed with the same shipping destination and on the same account, orders will be combined and shipping fee’s will be adjusted, unless otherwise requested.
Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number. You may follow the link in the email to check the estimated arrival of your order.
Shipping Costs & Delivery Time
Shipments within Canada will be shipped via Canada Post under the following service types:
|Province||Standard Shipping (for orders under $99)||Standard Shipping (for order over $99)||Expedited Shipping|
|Newfound Land Labrador||$10.00||FREE||$25.00|
Standard Shipping Services (Canada):
Within Toronto / Greater Toronto Area: allow for up to 2 business days
Ontario (outside Greater Toronto Area: allow for 3-5 business days
Outside of Ontario: allow for 4-9 business days
Expedited Shipping Services (Canada):
Within Toronto / Greater Toronto Area: allow for 1 business day
Ontario (outside Greater Toronto Area): allow for 1-3 business days
Outside of Ontario (all other provinces): allow for 2-7 business days
In Store Pick Up - customer will be emailed when order is ready to be picked up from our retail location at 431 Queen Street West Toronto. All in store pick ups will require the credit card used for the purchase on hand as well as a piece of identification to verify the sale.
Shipments going to the United States will be shipped via UPS Standard under the following service types:
UPS Standard - Ground: allow for up to 9 business days
UPS 3 Day Select - Air: allow for up to 3 business days
IMPORTANT: Products with fur may be inspected at customs which may cause delay.
*Due West does not cover the cost of duty or taxes on orders shipped to the USA.
Shipments to International destinations will be shipped via Canada Post Xpresspost (allow 6-12 business days).
International Product Note: Due West cannot ship Canada Goose outside North America.
Due West holds the right to refuse shipping on any order.