PLEASE NOTE: DUE TO CANADA POST'S BACKLOG ALL ORDERS WILL BE TEMPORARILY SHIPPED BY UPS

Shipping & Handling

Shipping Information

All shipping by Due West provides a tracking number.

Orders must be made before 11:00 a.m. Eastern Time to qualify for next day a.m. shipping. *exceptions may apply


Please allow up to 72 hours for your order to be processed and leave the warehouse.
In the event that multiple orders are placed with the same shipping destination and on the same account, orders will be combined and shipping fee’s will be adjusted, unless otherwise requested.
Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number. You may follow the link in the email to check the estimated arrival of your order. 

Shipping Costs & Delivery Time

Canada

Shipments within Canada will be shipped via Canada Post under the following service types:

 Province Standard Shipping (for orders under $99) Standard Shipping (for order over $99) Expedited Shipping
Ontario $10.00 FREE FREE
Quebec $10.00 FREE $10.00
British Columbia $10.00 FREE $25.00
Alberta $10.00 FREE $25.00
Nova Scotia $10.00 FREE $25.00
Newfound Land  Labrador  $10.00 FREE $25.00
Saskatchewan $10.00 FREE $25.00
Manitoba $10.00 FREE $25.00
New Brunswick $10.00 FREE $25.00
PEI $10.00 FREE $25.00
Nunavut $10.00 FREE $25.00
Yukon $10.00 FREE $25.00


Standard Shipping Services (Canada):

Within Toronto / Greater Toronto Area: allow for up to 2 business days

Ontario (outside Greater Toronto Area: allow for 3-5 business days

Outside of Ontario: allow for 4-9 business days

Expedited Shipping Services (Canada):

Within Toronto / Greater Toronto Area: allow for 1 business day

Ontario (outside Greater Toronto Area): allow for 1-3 business days

Outside of Ontario (all other provinces): allow for 2-7 business days

In Store Pick Up - customer will be emailed when order is ready to be picked up from our retail location at 431 Queen Street West Toronto. All in store pick ups will require the credit card used for the purchase on hand as well as a piece of identification to verify the sale.

USA

Shipments going to the United States will be shipped via UPS Standard under the following service types:

Continental USA:

UPS Standard - Ground: allow for up to 9 business days

UPS 3 Day Select - Air: allow for up to 3 business days

IMPORTANT: Products with fur may be inspected at customs which may cause delay.

*Due West does not cover the cost of duty or taxes on orders shipped to the USA. 

International

Shipments to International destinations will be shipped via Canada Post Xpresspost (allow 6-12 business days).

International Product Note: Due West cannot ship Canada Goose outside North America.

Due West holds the right to refuse shipping on any order.