All prices are listed in Canadian Dollars – CAD. To convert prices into your local currency we suggest using a website like xe.com
Once your order has been placed, the necessary funds are held under a form of pre-authorization, this is not an actual charge. The pre-authorization ensures that sufficient funds will be available to carry out the transaction. Once your order ships, your card is charged
We use third party security software to validate information submitted while placing an online order. Our verification systems are in place to verify the buyers’ identity and to protect the buyer from any fraudulent transactions. ***Please note that Due West staff are unable to reverse decisions made by this software and orders must be approved to be picked up/ship***
If your order is unfortunately cancelled, Due West will release the pre-authorization immediately. Please note that it may take your bank additional time to process the funds back to your account. Customers may cancel or make changes to their order within 24 hours from when the item was purchased unless the item has already left our warehouse. To cancel or make changes to your order, please contact us
All information shared with DUE WEST when placing an order is confidential. We use secure systems in order to ensure that details pertaining to your accounts remain private. For more information on our secure network please see our Terms of Service
What is Sezzle?
Sezzle is a payment solution that gives you the opportunity to buy now and pay later with no interest. There is no interest, no up-front or hidden fees, and as long as you pay off all of your installments on time there are no fees at all. This is not a layaway system, so your order will be fulfilled at the normal shipping and processing time. Please see more HERE
How does Sezzle work?
You can select Sezzle at checkout with Due West and sign up immediately. The requirements to create an account are:
- Be at least 18 years old
- Have a Canadian or US phone number that can receive texts
- Have a working email address
- Have a non-prepaid payment method available – a debit or credit card for those in Canada or the US.
Please see more information HERE
Can I return or exchange an order I made with Sezzle?
Yes – please follow Due West’s regular return policy (HERE) even if you’ve paid with Sezzle. When your refund is processed, we will refund Sezzle and they will refund your account appropriately. Please see more information HERE.
**Kindly note that Due West staff have no control over the spacing of Sezzle payments and cannot change them. Please contact Sezzle directly for assistance**
Does Sezzle affect my credit score?
Sezzle only runs a soft credit check when setting up your account, so it does not impact your credit score. Please see more HERE
There’s an issue with my Sezzle Account – what do I do?
Please contact Sezzle directly – their customer support can be reached HERE